Facility management is basically a work tool for daily use. There is a dashboard for following processes, measuring service levels and checking certain KPI (Key Performance Indicator) numbers continuously.
Although facility management activities basically involve technical operation work, they are still cost-demanding and require dedicated staff. Besides performing good quality work, other important aspects are who does the work, that the work should be done at the best price possible, and that in the case of a delay the penalty may be quite high. The contracts relating to the work determine the content and the unit prices of the work, and in many cases the SLA (Service Level Agreement) levels, too.
It is important to highlight human resource management in several modules of the archifm.net software system. The company employees need to be provided with offices, they need to be moved, costs are allocated to them that need to be broken down to the appropriate cost centers, while it is also important to mention the other side, as maintenance work must also be performed by someone.
The archifm.net software system handles company data that is essential from the aspect of facility management. Lease contracts with fees, unit prices or even purchased services can be allocated to companies, and it can be determined which premises they rent in which building.
The primary task of facility management software is to support the authorized users and decision-making with up-to-date, precise data and with easily comprehensible reports. Trend reports and KPI (Key Performance Indicator) indicators are produced from the latest data to support your daily work and high quality services by keeping costs at a low level.
This is a simple web interface for reporting failures, where a dispatch centre or an employee in charge of maintenance may report faults. With the appropriate authorization, apart from reporting faults, fault repair can be planned and approved and even the worksheets and work orders can be handled using this interface.
Scheduled maintenance is the most easily plannable type of maintenance management. This activity primarily covers the preservation of the assets in the real estate portfolio and the maintenance tasks prescribed by law (e.g. maintenance and inspection of elevators), but here it is destined for much more than this.
Although the entire work process of the archifm.net system can be customized, there are some basic pillars that must be incorporated somewhere. Worksheets/work orders are just such essential elements of the work process. They have a dual role, on the one hand they make maintenance work retrievable and accountable in a strict order with continuous serial numbers, while, on the other hand, they can be used for grouping interrelated maintenance work.
Maintenance standards form the basis of both the planning and accounting of maintenance work. With their help the work processes, the pricing and then the analysis of maintenance contracts can be made uniform. Maintenance standards are not only worth using for scheduled maintenance, but also in the case of failure management.
In facility management it is necessary to manage warehouses and stocks first of all during maintenance planning. Although the demand to supply, for example, chairs to a lecture room or a projector to a meeting room may also occur during leasing or everyday operation, stock management is much more typical during maintenance work. The availability of filters or replacement parts for a fan coil unit, or special air or water filters in a hospital environment may even interrupt important processes such as production or the protection of life.
The archifm.net system handles the property portfolio in a tree structure, which can be customized. As the aim is to reach efficient operation, the structure is able to present accumulated or other special calculations and results with numbers and colors, which significantly accelerates navigation even if you are looking for available free area or area that will become free soon.
Tenants are first of all managed on the basis of their contracts. The entire lease contract portfolio can be entered in the software together with all their data, validity, fees and other contract terms.